About Facilo

Your trusted solutions provider for intelligent pool cleaning robots.

Facilo is a professional solutions provider for intelligent pool cleaning robots, combining the strength of our own brand products with the flexibility of OEM/ODM services.

We work with a network of trusted associated factories, carefully selected and audited to ensure compliance, consistent quality, and reliable production. Every product undergoes rigorous testing and meets CE/FCC certification standards, guaranteeing durable, safe, and high-performance solutions for international buyers.

Our services go beyond product supply. From factory audits, product development, and production management to on-time delivery and after-sales support, Facilo provides end-to-end sourcing solutions that reduce risk and communication overhead for global partners.

Founded by professionals with 10+ years of international experience, Facilo bridges Chinese manufacturing excellence with global buyer needs, making pool maintenance smarter, safer, and more efficient.

Company Highlights

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Global Solutions Provider

Specializing in intelligent pool cleaning robots, serving distributors, retailers, and importers worldwide.

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Dual Business Model

Offering both Facilo-branded products and OEM/ODM services to meet diverse customer needs.

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End-to-End Supply Chain

From factory audits and product development to on-time delivery and after-sales service.

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Certified & Tested Quality

All products undergo rigorous testing and hold CE/FCC certifications for safety and performance.

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International Expertise

Founded by professionals with 10+ years of global trade and supply chain experience.

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Mission-Driven

Bridging Chinese manufacturing with global buyers to make pool maintenance smarter and more efficient.

Support

We value our business partners and are committed to providing reliable support before, during, and after your purchase.

Contact Our Support Team

Email: support@facilopool.com
Phone/WhatsApp: +86 13760262996 (Mon–Fri, 9:00–18:00 GMT)
Dedicated Account Manager: Assigned to bulk order customers for direct assistance.

Technical & After-Sales Support

1–2 Years Warranty covering manufacturing defects
Professional troubleshooting guidance for your service team
Spare parts supply and bulk ordering options
Training materials: manuals, installation videos, and service documentation

Order & Logistics Support

Real-time production updates and lead time confirmation
Flexible shipping methods: sea, air, or courier (depending on order size)
Export documentation and assistance with customs clearance
Support for drop-shipping or direct-to-warehouse delivery

Business Partnership Support

OEM/ODM customization (logo, packaging, product design)
Distributor support, including marketing materials and technical training
Long-term cooperation plans and exclusive regional agreements upon request

Quick Help

Please check our FAQ page for answers regarding MOQ, payment terms, shipping, and warranty.
If you need personalized support, contact us directly—our team is ready to assist your business.